Posting a job is free for clients. You only pay when a job is completed through Black Umbrella, and every payment is protected by secure escrow.
Clients can post a job, compare custom quotes and chat with businesses at no cost.
When a job is completed through Black Umbrella, the client pays a 3% service fee on the job total.
When a job is completed through Black Umbrella, the business pays a 15% commission on the job total.
Your money is protected at every step.
The client pays the agreed quote into escrow before any work starts.
Funds are held securely in CAD via Stripe — neither side can touch them yet.
When the client confirms the work is done right, the funds are released to the business.
Your payment is held securely and is only released to the business once you confirm the work is done right. You never pay for work that hasn't been completed to your satisfaction.
Because the client funds the full quote into escrow before you start, you know the money is there and committed. No chasing invoices — once the work is confirmed, you get paid.
If something goes wrong, either side can open a dispute before funds are released and the Black Umbrella team will help resolve it.